Introduction
This Privacy Policy explains how lucid-reach collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and ensuring transparency in our data practices.
Information We Collect
We may collect the following types of information:
- Personal identifiers such as name and email address when you submit forms
- Course preferences and enquiry details you provide
- Technical data including IP address, browser type, and device information
- Usage data such as pages visited, time spent on site, and navigation paths
How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your enquiries and process course enrolments
- To send relevant communications about our programmes and services
- To improve our website functionality and user experience
- To comply with legal obligations and protect our legitimate interests
Legal Basis for Processing
Under UK data protection law, we process personal data based on:
- Your consent, where you have provided it
- Contractual necessity, to fulfil services you have requested
- Legitimate interests, to improve our services and communicate with you
- Legal compliance, where required by applicable law
Data Sharing
We do not sell your personal information. We may share data with:
- Service providers who assist with website hosting and analytics
- Professional advisers such as legal or accounting services
- Authorities when required by law or to protect our rights
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, typically no longer than three years after your last interaction with us, unless a longer retention period is required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data in certain circumstances
- Object to or restrict certain processing activities
- Request data portability
- Withdraw consent at any time
Security Measures
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us:
lucid-reach
47 Buchanan Street
Glasgow, G1 3HL
United Kingdom
Email: [email protected]